Giving Corrective Feedback

Your Challenge: Do you avoid giving corrective feedback for fear that people won’t like you or that you will seem harsh? Is it easier for you to compensate for disappointing performance than to confront it? Are you hesitant to hurt someone’s feelings or prospects when performance is substandard—especially if it might result in tears?

Immediate Answer: Have the courage to do the right thing, or your area will be performing below standard. We can tell you how to be humane and compassionate yet hold to standards of accountability with specific strategies. Letting performance slide hurts everyone, especially the person whose behavior needs to improve.