Building Interpersonal Capital™
Building Better and More Effective People Skills
Business Challenges: Some of your best experts lack good people skills. Many are now in management positions where they are in charge of others, but their style is hard on everyone. They are highly valued talent, so how can you get them to work well with others?
Nova Solution: Self-awareness is first, followed by getting comfortable working with and managing emotion—theirs and others’—on the job. Nova’s Competency-based Interpersonal Capital workshop refines and builds on the emotional intelligence research to focus on the qualities that distinguish excellence in personal interactions. Participants learn how perceptions and emotions affect performance and careers. They learn what the competencies are that can help them build interpersonal capital on the job (and in all relationships). They create personal development plans for improvement within the context of a supportive group atmosphere, and the group commits to take responsibility for improvement.