Learning Objectives

The flexible program modules and agenda are designed to meet specific learning objectives. Participants who complete those modules will learn how to:

  • Understand what competencies are.
  • Know how competencies relate to excellence in job performance.
  • Better identify competencies for key positions using the essential competencies found in all positions (and/or your own competency model).
  • Distinguish competencies from job skills and specialized knowledge.
  • Conduct in-depth, competency-based interviews to identify excellent performers.